Privacy Policy

Tarakeswar Shrabani Mela

Last Updated: 04 July 2026

This Privacy Policy describes how the Tarakeswar Shrabani Mela mobile application ("the App"), developed and operated by the Office of the Executive Officer, Tarakeswar Development Authority, collects, uses, and protects information from users who browse and apply for Bhandara services and track their application status.

By using this App, you agree to the terms described in this Privacy Policy.

1. Information We Collect

To allow you to browse Bhandara listings, submit an application, and track its status, the App may collect the following information:

a) Information you provide directly

• Full Name
• Mobile Number
• Email Address (if applicable)
• Residential Address
• Aadhaar Number or other Government-issued ID (if required)
• Bhandara application details (number of persons, preferred date/slot, category, etc.)
• Photographs or supporting documents (if required)

b) Information collected automatically

• Device information (model, operating system version)
• App usage data (pages viewed, actions taken, crash logs)
• Application/Reference ID and application status history

c) Information we do NOT collect

• The App does not access your contacts, camera roll, or location unless explicitly required for a specific feature and only with your permission.

2. How We Use Your Information

We use the information collected to:

• Process and manage your Bhandara application.
• Verify your identity and eligibility.
• Allow you to track the real-time status of your application.
• Communicate updates via SMS, email, or in-app notifications.
• Maintain records for administrative and audit purposes.
• Improve the functionality and performance of the App.
• Prevent fraud, misuse, or duplicate applications.

3. Sharing of Information

Your information may be shared only under the following circumstances:

• With the relevant Government Department or Mela authorities processing your application.
• With authorized personnel involved in verification, logistics, or administration.
• When required by law, Government directive, or Court Order.
• With technical service providers such as hosting or SMS gateway providers under confidentiality obligations.

4. Data Storage and Security

• Application data is stored on secure servers maintained by or on behalf of Tarakeswar Development Authority.
• We implement reasonable technical and administrative safeguards (such as access controls and encrypted transmission where applicable) to protect your data from unauthorized access, alteration, or disclosure.
• While we take reasonable steps to protect your information, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to:

• Process your current application.
• Maintain records for audit, grievance redressal, and legal compliance.

You may contact us (see Section 9) to request information about the retention period applicable to your data.

6. Your Rights and Choices

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Seek clarification on how your data is used.
• Withdraw consent for optional data collection (where applicable), though this may limit certain App features.

To exercise these rights, please contact us using the details in Section 9.

7. Children's Privacy

The App is intended for use by the general public applying for Bhandara services and is not specifically directed at children under 18 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.If you believe a child has provided personal information through the App, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or regulatory requirements.

Any changes will be posted on this page with an updated "Last Updated" date.Continued use of the App after changes are posted constitutes acceptance of the revised policy.

9. Contact Us